Privacy Policy
Last updated: March 2026
Heated Driveway Canada (“we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website and submit enquiries. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
When you submit a quote request through our website, we collect the following personal information:
- First and last name
- Phone number
- Email address
- Street address or neighbourhood
- Driveway details (size, surface type, system interest)
- Any additional information you voluntarily provide in the notes field
We do not collect payment information, health information, or any sensitive personal data through this website.
2. Why We Collect It
We collect your personal information for the following purposes:
- To respond to your quote request and provide you with an estimate
- To contact you by phone or email regarding your enquiry
- To assess your project requirements and provide relevant recommendations
- To follow up on previous enquiries if you have given us reason to believe you remain interested
We will not use your information for any purpose other than those listed above without your consent.
3. How We Use Your Information
Your personal information is used only by Heated Driveway Canada and our installation partner, Elcobuild Inc., for the purpose of responding to and fulfilling your request. We do not sell, rent, or trade your personal information to third parties.
Quote request data is transmitted via Formspree, a third-party form processing service. Formspree processes form submissions and delivers them to our inbox. Their privacy policy is available at formspree.io.
4. Consent
By submitting a quote request on this website, you consent to the collection and use of your personal information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us at the address below, subject to legal or contractual restrictions.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. If your project does not proceed, we will retain your information for a reasonable period in case you wish to re-engage, after which it will be securely deleted.
6. Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our site.
7. Your Rights
Under PIPEDA, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to the use of your information (subject to legal obligations)
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
8. Contact Us
For any privacy-related questions, requests, or concerns, please contact us:
Heated Driveway Canada
PO Box 20073, Oakville RPO Oakville, ON, L6K 3Y7
Email: info@heateddrivewaycanada.ca
Phone: 647-873-HEAT (4328)
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.